02 Roaming

Hi.

My wife is currently in Orlando visiting her parents. We both live in the UK and have 02 contracts. Her account has full international roaming access which worked in both New York and Barcelona recently.

She flew out on Monday morning and stopped in Atlanta before connecting to Orlando. She sent a text from Atlanta without any problems at all (the phone was on T-Mobile at this point). She has arrived in Orlando, again the phone has picked up T-Mobile, but will not allow her to make calls or send text messages. She can receive calls and texts.

She has a w800i Sony Ericsson. I have shown her how to change her network and also the preferred network on the handset. It keeps changing back to T-Mobile.

Has anyone experienced this before? Is there anything she can do?

Regards,

Kevin Rodger

I've had this same thing happen with Orange. I get to the States and swing over to Cingular, and it only works half the time. I phoned Orange and they couldn't explain it either. Oddly enough, it always seems to work in an airport but not outside one lol.

That would make sense then, it worked in the Atlanta connections centre. She can change to Cingular and send texts but not make calls. Within 5 minutes it will change back.

Kev

You might want to check the O2 website to see if there's a solution. I'm on Orange but never have bothered to look it up. Once I'm in the States, the area I stay is so remote there are no signals.

Have spoken to them on the phone. They say they can't understand it. Nowt they can do!!!

why not try this. go to settings->connectivity->mobile networks->search mode->select manual. then do a new search and try diffrent networks (some of them may be allowed and some wont) and try if any 1 works.