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Networks Discuss mobile phone service providers - Vodafone, Orange, T Mobile, O2, Three, Virgin Mobile etc.

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Old 09-05-2018, 3:43 PM
CWatters CWatters is offline
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Join Date: May 2018
Phone: Moto G5
Network: Three & EE
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Three App

Is it just me or...?

The Three web site says to edit details such as your address you can use the Three App....

The Three app.
1.Open the Three app on your device
2.Tap More at the bottom right corner
3.Scroll down and tap Edit personal details
4.Tap the relevant option and follow the on-screen instructions.

There doesn't seem to be a link Edit personal details in that location.

Just in case it matters I've uninstalled and re-installed the App but still can't find it.

Anyone tell me where it is?

In theory I can do it online but I'm also getting a "service not available" error when I try that.
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Old 08-06-2018, 5:37 AM
lee's Avatar
lee lee is offline
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Join Date: Aug 2006
Location: Uk
Phone: Samsung Note 10+ 5G.
Network: 02
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I would suggest to contact 3 customer service to see if you need some.form.of access update or to see if they've since removed that option.
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