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Old 12-02-2019, 11:10 AM
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Panasonic Cuts Delivery Times from 90 to 30 Days For 90% of TOUGHBOOK Product Range

World-leading delivery times for the world’s leading rugged mobile computing devices

BRACKNELL, UK. 12th February 2019 – Panasonic, Europe’s leading rugged computing device provider, is cutting product delivery times from 90 to 30 days for 90% of its TOUGHBOOK product range of rugged notebooks, tablets and handheld devices. Already rolling out, the new industry-leading delivery times will be available for all products by June 2019, apart from bespoke project customisation orders.

In the past, Panasonic has taken up to 90 days to deliver its products from order date, as a result of the high levels of customisation and configurability within its range of rugged devices. Following a supply chain rationalisation project, carried out by its own engineering team at the European TOUGHBOOK configuration and service centre in Cardiff, delivery times for customers are being drastically reduced to 30 days across the entire product range. Only the 10% of bespoke product orders will remain with a 60-90 day delivery time.

Kevin Jones, Managing Director of the Panasonic Mobile Solutions Business in Europe, said: “This is another landmark achievement in the quality of service Panasonic TOUGHBOOK delivers. Our customers understand that a highly configurable rugged TOUGHBOOK device, that is built and tested to order in our Cardiff facility, can take some time to deliver. However, these new industry–leading delivery timescales provide another level of flexibility and responsiveness for our customers that is already being appreciated.”

Jon Atherton, Director, at CI-Distribution, Panasonic TOUGHBOOK’S UK Distributor, added: “These new delivery commitments are a significant boost for Panasonic customers and its solution partners in the channel. As businesses continue to look to increase the productivity of their workforce with mobile computing devices it is reassuring to know that they can order market-leading Panasonic TOUGHBOOK products, with all the flexibility and functionality they offer, and receive their goods in industry-leading timeframes.”

20 years of excellence
Panasonic’s configuration and service centre in Wales recently celebrated its 20th anniversary and is a unique facility in the production of rugged devices in Europe. All Panasonic TOUGHBOOK devices are built to order, tested, repaired and serviced at the facility, which works hand-in-hand with the design and solutions team helping Panasonic TOUGHBOOK customers to create business solutions for their mobile workforces that boost productivity and cut costs.

As European market leaders, Panasonic TOUGHBOOK holds a 67% revenue share of sales of rugged and durable notebooks and a 56% revenue share of sales of rugged business tablets.
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