Siemens aims to improve train availability with deployment of Panasonic TOUGHBOOK
Latest video shows rugged Panasonic TOUGHBOOK 20 2-in-1 detachable drives efficiencies at Siemens UK train maintenance depots
BRACKNELL, UK. 28th February 2019 – The Rolling Stock Business of Siemens Mobility Ltd has issued its 550 train maintenance engineers with rugged Panasonic TOUGHBOOK 20 detachable mobile computers at 11 train maintenance depots across the UK. The devices, which help the Siemens business take a major step towards a paperless work environment, will be used by engineers for train diagnostics, maintenance, employee communication and health and safety compliance. Siemens believes the additional data and timely information captured by using the Panasonic devices will improve maintenance turn-around times and ultimately improve train availability. See the full video story here: https://www.youtube.com/watch?v=gQM9TFKQg7E.
Siemens wanted a major technology refresh for its production engineers, moving from a pool of diagnostic laptops to a standardised, personal issue mobile computing device to meet its modern business needs. The team needed the new device to be able to:
[/list]Connect to train systems for diagnosis and software upgrades.[/list]Provide online access to Siemens' Management Maintenance System for work order management and real-time parts exchange tracking at depots and outstations.[/list]Provide access to Vehicle Maintenance Instructions (VMI) and the electronic schematics of trains.[/list]Give workers access to Siemens' corporate applications, including email and the Employee Service Portal, as well as a device to use for health and safety applications, such as 4 Steps to Zero Harm.
Extensive selection process
Siemens assessed a wide range of devices to see which best met its needs. Up to 150 engineers were given the opportunity to test the Panasonic device in operation and to answer questions on its suitability.
Unrivalled design and support
Being able to work closely with Panasonic to adapt the device for use specifically in the Siemens work environment was also very important. Panasonic integrated a smartcard reader into every device for Siemens employees to use their standard corporate login protocols. The Panasonic design team also adapted the rotating hand straps on the device to incorporate the smartcard reader and added shoulder straps to support workers following a Human Factor Work Assessment carried out by Siemens. Docking stations for the units have been installed to enable teams to see detailed schematics more clearly on bigger screens when necessary. Panasonic also advised on optimising the devices for use with Siemens chosen operating system and device image. In day-to-day operation Panasonic also supports with a 96-hour repair or replace service in place with ATOS, Siemens' global IT service provider.
Fit for the future
Following the completed rollout in August 2018, the Siemens team now has a device fit for the future. "Our team now works with one standardised device for health and safety, diagnostics, maintenance and communications," said Charles. "The richness of data we are capturing in realtime is improving the maintenance process and will ultimately improve our forecasting and planning capabilities to make maintenance as efficient and effective as possible - minimising train downtime. We also have a happy team with a device designed for their specific needs that is built to operate in a tough industrial environment."
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