my motorizr z3 wont turn on. help please
hey. can anyone help? i was in a call to 901 voicemail when my phone suddenly turns off and wont turn on again, even after taking the battry and sim out. the battery was fullly charged. later it turns on for about 3 mins then turns off again... when i got home i plugged it into the mains but there was no sign of it charging so i plug it into my laptop and the charging light turns on but nothing else.. please help, i have only had my phone for about 2 mounths. thanks
Sounds like the firmware has frozen.
As you have already performed a soft reset I would suggest you take it to your nearest carfone warehouse that has a repair centre in it. Check their website out on www.carfonewarehouse.com to see if your local has one in it.
They will do a firmware update for you.
Take your receipt with you to prove purchase and age as they do this for free if its still under warranty.
Try Motorola to see if their help pages can assist.
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