O2 is giving contract customers hit by last week's service disruption
The operator said the recompense was a *gesture of goodwill* and it is also giving all 23 million O2 customers a £10 voucher to spend in any O2 store. The voucher will be redeemable via the O2 Priority Moments app or online at O2 Priority - Welcome to O2 Priority. The voucher will be available between 1 and 30 September.
Customers will be contacted between today and 27 July by text to apologise and confirm what compensation they will receive. A spokesperson said: *The issue we had was unprecedented and we recognise that this caused inconvenience and frustration for those who had a disruption in service.*
The MVNO giffgaff* which uses the O2 network* said it was adding 10% extra to top-ups made between 19 and 25 July.
Nice to see the network 02 making a form of goodwill gesture.
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