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Old 18-07-2012, 9:04 PM
MobileUK MobileUK is offline
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O2 is giving contract customers hit by last week's service disruption

The operator said the recompense was a *gesture of goodwill* and it is also giving all 23 million O2 customers a £10 voucher to spend in any O2 store. The voucher will be redeemable via the O2 Priority Moments app or online at O2 Priority - Welcome to O2 Priority. The voucher will be available between 1 and 30 September.

Customers will be contacted between today and 27 July by text to apologise and confirm what compensation they will receive. A spokesperson said: *The issue we had was unprecedented and we recognise that this caused inconvenience and frustration for those who had a disruption in service.*

The MVNO giffgaff* which uses the O2 network* said it was adding 10% extra to top-ups made between 19 and 25 July.
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Old 19-07-2012, 5:28 AM
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Nice to see the network 02 making a form of goodwill gesture.
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Old 19-07-2012, 7:22 PM
MobileUK MobileUK is offline
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Yep thats not bad going from o2.

Cheers
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