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Old 03-03-2013, 5:49 PM
Claudia600 Claudia600 is offline
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Exclamation HTC Desire C camera problem

Hi there!

I got a new HTC Desire C for Christmas and for the most part it's been working fine.
However about a month ago I started having trouble with the camera.

For some reason, certain photos don't save properly and I can't access them.
Instead there is an image of a gray warning sign.

http://i1307.photobucket.com/albums/...ps07ae779d.jpg

For example, last night I was at a concert and took a lot of photos.
At first the thumbnails looked fine, but when I tried to enlarge the photos about half of them had a large gray rectangle covering most of the image.
I turned the phone on and off but then the photos assumed their current status, including some which had been completely fine before.

Does anyone know what the problem is or what I can do to fix it?

Thanks, C
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Old 04-03-2013, 7:24 PM
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lee lee is offline
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Hi and welcome to the forums.

First have a check over the camera's settings.

Then check if your phone is due a software update.

Try turning the phone off and then back on after 30 seconds to see if it resets.

If no joy then seek assistance from where you purchased it from in order for an engineer to check it over.
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