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  #1  
Old 12-06-2009, 1:42 PM
bairnpunter bairnpunter is offline
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In cancellation period - what phone/network/contract next?

Hi

Long term user of Orange UK. I don't really mind Orange; in Glasgow where I stay I have a really good reception with my Nokia 6301.

But I need a smartphone. I've got to be online for access to emails/twitter. I work in IT so I'm probably a geek and need to be online 24x7. Can't miss a news or sport story and all that....

My questions are:

- what is the best network out there, and specifially the 3G network? I don't want to get annoyed by poor connections/rates. Bear in mind I'm in Glasgow, but from the providers network coverage data it looks a fight between Orange, O2 and Vodafone.

- what is the best smartphone - Been looking at
new Iphone,
HTC Magic(Android), - am put off by lack of 3.5mm headphone jack
Nokia 5800

this is the hardest question. The more I look at the new iPhone, it's probably a no-brainer! So many apps and has been around for a year or so now.
I would use,
twitter
camera
video
gmail
youtube
iplayer
safari/chrome
google maps
linkedin
RSS
facebook
flickr
games
picaso
blogspot
...now I know some of the apps may or may not exist, but these are what I use daily at my laptop. Perhaps the HTC Magic/Andriod combo will have these apps soon?

My other concern is that Apple make these massive announcements for features that should already exist ie cut and paste. What else is missing, that is standard on other phones? Will Android become a bigger player in a year or so?

- should I stay with Orange and wait for their Android phone?

- who has the best customer service? Best reputation?

It's such a big decision because of 18th month contracts (can't afford to buy just phone). I guess I can try ALL the phones/networks, and return within cooling off period if not happy? Anyone else done this?

Thanks in advance for your assistance, I have Orange phoning me 6 times a day desperate for me to upgrade, and I'm getting annoyed, I need to make a decision....
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  #2  
Old 12-06-2009, 6:00 PM
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lee lee is offline
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Location: Uk
Phone: Samsung Galaxy s8
Network: 02
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Decisions , decisions !

Orange must recognise your worth if their retention team is contacting you six times a day. Use this to your advantage to haggle a good monthly contract, bundle and choice of handset.

The first thing is to choose a network that gives you the stongest connection wher you work and reside.

Then look at the fones they offer on their network. A point to note is that outlets such as carfone Warehouse offer a wider choice, although you may run into issues if you want Vodafone. They had a massive bust up some years back.

The new iphone with 4g will be released soon but as with the rest will be on 02 only.

A lack of 3.5mm jack would be an issue for me two as only too often the supplied set are not of good quality !

Have you thought about the Nokia n97 which is due out very soon !

The issue about returning handsets within cooling off periods is your credit rating. Everytime you open up a contract you have a credit check carried out which will stay on your file for approx 5 years. Eventually it may look like your stretching yourself and could be refused credit in the future. Also networks will pick up on your history and may refuse you in the future as a high risk.

Carfone warehouse have working demo models for the buyer to check out before signing up, which is a help when your choosing.

Also dont settle for an 18/24 month contract. 12 month in my opinion are better if you wish to upgrade earlier.

Perhaps you could repost with your eventual choice and why.
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  #3  
Old 13-06-2009, 9:25 AM
bairnpunter bairnpunter is offline
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Thanks so much for detailed reply.

Good point about credit ratings, I'll nip into a Vodafone/Carphone Warehouse, and size them up.

Just feel with all the handsets/operating systems now, and being tied to a contract it is a big decision (maybe I'm just making a bigger one than I have to). Buying a car, we'd take a test drive....

Anyway, I'll post back on how I get on....are Carphone Warehouse quite independent, and neutral who they would recommend? Don't want someone to try and convince me a poor network just for monthly targets.
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  #4  
Old 14-06-2009, 6:31 AM
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lee lee is offline
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Hi

Carfone Warehouse are independent although also remember they are a business with salespeople who will have sales targets to achieve. Thus they will be looking at particular handsets and contracts to sell.
Carfone Warehouse offer more choice as they simply marry up a sim with the unlocked handset. Look in their instore magazine at the front as it advises on what network will allow returns, cancellations of swap of handset. I know its an old cliche but read the small print of the contract berfore signing it. Look at cooling off periods. The salesperson will be all friendly at the initial stages but if after the cooling off period you encounter something about the fone or contract that sours the taste of the deal then they will always quote the small print.

Some networks offer a get out clause in their contracts if your not happy. Ask before signing up.

Just remember your first priority is choice of network as many people look at the handset first ,and sometimes choose the network who supplies it. In the end it does not matter how many apps you have on a cellfone, if you have no network coverage.
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  #5  
Old 15-06-2009, 10:08 AM
bairnpunter bairnpunter is offline
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Quote:
Originally Posted by lee View Post
Hi

Carfone Warehouse are independent although also remember they are a business with salespeople who will have sales targets to achieve. Thus they will be looking at particular handsets and contracts to sell.
Carfone Warehouse offer more choice as they simply marry up a sim with the unlocked handset. Look in their instore magazine at the front as it advises on what network will allow returns, cancellations of swap of handset. I know its an old cliche but read the small print of the contract berfore signing it. Look at cooling off periods. The salesperson will be all friendly at the initial stages but if after the cooling off period you encounter something about the fone or contract that sours the taste of the deal then they will always quote the small print.

Some networks offer a get out clause in their contracts if your not happy. Ask before signing up.

Just remember your first priority is choice of network as many people look at the handset first ,and sometimes choose the network who supplies it. In the end it does not matter how many apps you have on a cellfone, if you have no network coverage.

Thanks lee.

I'm very conscious of terms/conditions, so I'm not rushing this move ;-)

Was in a Carphone Wareshouse store, seems they're punting the new Nokia N97? or new iPhones. Asked about Vodafone, was honest to say they'd fallen out, but this could change soon.

Also popped into Vodafone store, had demo with HTC Magic. Was impressed. Not plumped for it yet, as better deal online, and want to double check the getout from Orange scenario.

Will prob pop back into Carphone W once Nokia and new Iphones are out, and make decision then. Cost is a biggie so iphone might be a no go on cost alone.
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